Revenue Manager & Data Analyst - ( Revenue Manager |Customer Account Management

Managed client accounts by handling inquiries, resolving concerns, and ensuring high levels of customer satisfaction. Processed and monitored invoices, payments, and account records with accuracy and confidentiality.

Managed client accounts by handling inquiries, resolving concerns, and ensuring high levels of customer satisfaction. Processed and monitored invoices, payments, and account records with accuracy and confidentiality. Coordinated with internal teams to streamline client communications and improve response times. Built and maintained long-term relationships with clients, resulting in repeat business and referrals. Tracked account performance and prepared regular reports to support business decision-making.

Supervised warehouse operations, including receiving, stocking, and order fulfillment. Monitored inventory levels, ensuring accuracy in stock records and timely replenishment. Trained and directed warehouse staff on safety procedures and efficient workflows. Coordinated with logistics teams to ensure on-time deliveries. Implemented process improvements that reduced errors and increased productivity.

Designed and delivered engaging English lessons tailored to the proficiency level and learning goals of students. Taught grammar, vocabulary, speaking, listening, reading, and writing skills to diverse learners. Assessed student progress through regular quizzes, exams, and feedback sessions, adapting lessons when needed. Created interactive learning materials and used digital tools to enhance language acquisition. Fostered a positive and supportive classroom environment that encouraged student participation and confidence.