Neejie

Customer Support, Admin Support and Data Entry

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

June 30th, 2026 (21 days ago)

Member Since

September 10th, 2025

Profile Description

I have over 10 years of experience in customer support roles, both in office-based settings and remote environments. I’ve worked in BPOs, handled high call volumes, and also supported clients virtually as a virtual assistant, managing emails, resolving concerns, scheduling, and even helping with e-commerce platforms like Amazon and Shopify.
What I really enjoy about customer support is being able to help people whether it's solving a problem or just making their day a little easier. I’m known for being patient, empathetic, and a clear communicator, whether I’m talking to someone on the phone, over email, or through chat.
I’m confident using tools like Microsoft Office, Canva, WordPress, and CRM systems, and I can adapt quickly to new software or processes. Whether working from home or in an office, I stay organized, meet deadlines, and work well both independently and with a team.
Overall, I’m passionate about delivering excellent customer service and creating a positive experience for every customer I interact with.

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

I have over 7 years of experience in customer support, providing exceptional service through phone, email, chat, and various online platforms. My background spans both BPO and virtual assistant roles, supporting customers and clients across diverse industries including telecommunications, food service, travel, home organization, and e-commerce. I’ve assisted with a wide range of customer needs — from technical support and order placement to issue resolution and post-sale follow-ups — always aiming to create smooth, professional, and positive customer experiences.

Customer Support » Customer Service

Experience: 10+ years

I have over 10 years of experience in customer support, providing exceptional service through phone, email, chat, and various online platforms. My background spans both BPO and virtual assistant roles, supporting customers and clients across diverse industries including telecommunications, food service, travel, home organization, and e-commerce. I’ve assisted with a wide range of customer needs from technical support and order placement to issue resolution and post-sale follow-ups always aiming to create smooth, professional, and positive customer experiences. My customer support background includes handling both inbound and outbound interactions, addressing concerns ranging from product/service inquiries to technical issues. I’ve worked with a variety of industries, including food services (Chipotle), telecommunications (T-Mobile), tech (Microsoft), travel, and e-commerce, giving me a well-rounded skill set in communication, problem-solving, and multitasking.