Maricris

Customer Service/Quality Analyst

contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelors degree

Last Active

September 28th, 2020 (1311 days ago)

Member Since

April 25th, 2017

Profile Description

I have worked for 8 years in a BPO industry as Customer Service Assistant, Team Leader and Quality Analyst. I've conducted productivity trainings and update technical and procedural knowledge to various agents and representatives. Participated in calibration sessions with clients overseas to be able to contribute to content of quality reference guides and training protocols.
I have a good communication skills and has a better adaptability to working environment.

Top Skills

Customer Support

Office and Administration » Transcription

Office and Administration » Data Entry

Other Skills

Real Estate » Appointment Setting

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Email Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
48
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  116
DISC
Dominance: 48
Influence: 26
Steadiness: 15
Compliance: 11
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »