Mary

Virtual Assistant/Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Associates degree

Last Active

July 5th, 2026 (18 days ago)

Member Since

September 5th, 2025

Profile Description

I am a dedicated and detail-oriented professional with 5 years of experience as a Customer Service Representative in the BPO industry, supporting international clients via phone, email, and chat. Now transitioning into a Virtual Assistant role, bringing strong communication, time management, and administrative skills. Quick to learn new tools and remote platforms, with a proven ability to work independently and manage multiple tasks.

Top Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

During my 6 years in the BPO industry, I regularly performed data entry tasks as part of managing customer information and support records. This involved accurately inputting, updating, and maintaining data in CRM systems.

Customer Support » Customer Service

Experience: Less than 6 months

I have gained extensive experience as a Customer Support Representative, handling high volumes of inquiries via phone, email, and chat. I’ve developed strong communication and problem-solving skills, assisting customers with their concerns while ensuring a positive experience.

Office and Administration » Administrative Support

Experience: 2 - 5 years

I have strong administrative support skills developed over 6 years in the BPO industry, including managing schedules, handling emails, organizing files, and assisting with data entry. I’m proficient in Microsoft Office and Google Workspace, and familiar with tools like Trello and Slack. I’m detail-oriented, highly organized, and able to multitask efficiently to support busy teams and ensure smooth operations.