GoHighLevel Specialist | Virtual Assistant | CRM & Workflow Support | Customer S

Overview

Looking for part-time work (6 hours/day)

at $7.43/hour ($1,080.00/month)

Associates degree

Last Active

June 3rd, 2026 (5 days ago)

Member Since

September 5th, 2025

Profile Description

  Hi! I’m a detail-oriented Virtual Assistant and aspiring GoHighLevel Specialist with over 3 years of experience in customer service, technical support, CRM systems, and administrative support.

Most of my experience comes from the BPO industry, where I handled different types of accounts including telecommunications, healthcare, and bookkeeping software support. These experiences helped me develop strong communication skills, patience, multitasking abilities, and the ability to stay organized even in fast-paced environments.

Recently, I’ve been focusing on learning and improving my skills in GoHighLevel, including:

CRM setup
Workflow automation
Calendar & appointment systems
Pipeline management
Client communication support
Workflow testing & troubleshooting

As a Technical Support Representative for QuickBooks Online users, I assisted customers with software navigation, subscription issues, bookkeeping questions, and basic troubleshooting. Because of this role, I became more comfortable working with:

Microsoft Excel & data entry
Bank transactions & bank feeds
CRM systems <8efe80624d780eba0c6493ec45140364>Email management
Administrative workflows
Task management tools

I’m also familiar with:

Google Workspace (Docs, Sheets, Gmail, Calendar)
Calendar scheduling & inbox management
CRM tools, dialers, and softphones
Communication tools like Zoom, Slack, and Microsoft Teams
Task tracking using Trello

Before technical support, I worked in a telecommunications account where I handled billing concerns, subscription inquiries, device troubleshooting, payment arrangements, and customer retention support. That experience taught me how to manage my time well, multitask efficiently, and provide excellent customer service.

I also worked as an Intake Specialist for a healthcare account where I guided clients through disability benefit applications by asking qualifying questions, gathering information, and helping them through the process with empathy and professionalism.

I’m someone who genuinely enjoys learning new systems and helping businesses stay organized. I’m proactive, dependable, easy to work with, and always willing to learn new skills that can help support your business better.

I’m currently looking for opportunities where I can continue growing as a GoHighLevel Specialist while using my background in customer service, technical support, and administrative assistance to help business owners save time and improve their operations.