Results-driven Logistics, Supply Chain, and Operations Professional with a proven track record in streamlining business workflows, data management, and client coordination. Highly skilled in maintaining extreme data integrity, managing cross-functional communication, process mapping, and navigating ERP/DMS platforms. Expert at managing complex logistics pipelines, reconciling data, and providing high-level operational support in fast-paced environments.
Skills and Expertise:
Logistics & Dispatch Operations: Track & trace monitoring, carrier follow-ups, delivery scheduling, and 3PL coordination.
Communication & Support: Real-time driver check calls, proactive delivery updates, and managing client/carrier inquiries.
Document & Data Management: Uploading and auditing shipment documents (PODs, waybills, invoices), and data entry into tracking systems.
Technical Proficiency: System-wide status updating, Google Sheets/Excel (numerical analysis), SAP basics, and Jira defect tracking.
Operational Integrity: Incident reporting, standard operating procedure (SOP) compliance, and complex problem-solving under pressure.
I am detail-oriented, proactive, and highly proficient in coordinating across different time zones. My goal is to streamline your daily operations, remove administrative friction, and provide the high-impact support necessary for growing businesses to scale.
Experience: 2 - 5 years
With a Bachelor’s degree in Logistics and Supply Chain Management and a Six Sigma White Belt certification, you offer extensive experience in end-to-end supply chain operations, including inventory reconciliation, 3PL coordination, and high-volume order processing. You have a proven track record of managing complex Data Management Systems (DMS) to validate customer orders, consolidate branch material requests, and prepare accurate client invoicing in compliance with firm policies. Your background includes a strong focus on cost-reduction and operational efficiency, particularly through the proactive management of logistics partners and warehouse teams to optimize shipping and distribution workflows. In addition to back-end operations, you possess specialized experience in delivery scheduling and route optimization, consistently achieving zero pending delivery targets in fast-paced distribution environments. You are highly skilled in balancing truck load capacities with customer service requirements while strictly adhering to route parameters and availability constraints. Furthermore, your analytical expertise extends to data migration and system auditing, where you have successfully reconciled complex datasets and documented process exceptions to maintain the highest standards of workflow integrity and reporting accuracy.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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