Virtual Assistant | Social Media Manager |Content Creator 

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

Associates degree

Last Active

September 28th, 2022 (594 days ago)

Member Since

April 21st, 2017

Profile Description

I've had 12 years of experience as a sales representative in a retail store. Giving quality customer service and meeting their expectations. Creating monthly reports and inventories. I also had a year of experience as an outbound technical support in a telecommunications company where our customers are based in South Carolinas USA. We use different tools to help our customers in handling their basic up to complicated issues in their cable, phone, and internet. Creating tickets and reports, following up on schedules, and setting up an appointment for tech visits. I also worked as a Customer Service Specialist at Amazon processing returns and refunds. Assisting customers in navigating the site, calling different couriers to follow up on customers' parcels, and communicating with third-party sellers. 2 years of experience working freelance as a cold caller and appointment setter. Worked as a Transcriptionist for 2 years reviewing AI devices. Creating accurate written versions of audio recordings. Proofreading and editing transcriptions before submitting them to a client's software.