Joana

E - Commerce Shopify VA | Customer Support | Email Support

70 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $8.28/hour ($800.00/month)

High school diploma

Last Active

July 1st, 2026 (8 days ago)

Member Since

August 28th, 2025

Profile Description

Dedicated and empathetic Customer Service
Representative with a passion for helping others
and ensuring customer satisfaction. Skilled in
handling inquiries, resolving issues efficiently,
and delivering positive customer experiences
across various channels. Known for strong
communication skills, patience, and a
commitment to excellence in every interaction.

Top Skills

Experience: Less than 6 months

I have experience handling email support, where I assist customers by responding to their inquiries, concerns, and requests in a timely and professional manner. My role involves carefully reviewing each email, providing clear and accurate information, resolving issues such as account concerns, orders, or service questions, and ensuring proper documentation of every interaction. I focus on using empathetic and well-structured responses to make customers feel heard, while maintaining service quality standards and meeting response time targets.

Experience: 6 months - 1 year

Hi I’m Customer Advocate Respresentative for more than one year as Medical Biller/Billing we do assist Provider who’s checking for the Eligibility,Benefits,Claims And authorization of the member as well as the contract of the provider. I already know about the HIPAA VERIFICATION I’m already aware and trained about that.

Other Skills

Basic Information

Age
21
Gender
Female
Website
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Address
Banaybanay, Davao Oriental
Tests Taken
IQ
Score:  140
DISC
Dominance: 98
Influence: 99
Steadiness: 99
Compliance: 98
English
B2(Upper Intermediate)
Government ID
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