Luca
Cold Calling & Appointment Setting Specialist | Account Manager & Client Success
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.63/hour ($1,276.80/month)
Bachelors degree
Last Active
July 7th, 2026 (6 days ago)
Member Since
August 27th, 2025
Profile Description
I am a results-driven professional with 10 years of experience in customer service, cold calling, and account management. My career includes working as a Team Manager in the BPO industry, where I led agents to consistently meet performance goals, as well as managing UK-based property accounts and guest communications. I specialize in outbound calling, appointment setting, and client success, consistently achieving targets and building strong business relationships. A natural communicator and team player, I bring a go-getter attitude, strong organizational skills, and proven leadership that help businesses grow through effective outreach and client management.
Top Skills
Real Estate » Appointment Setting
Experience: 2 - 5 years
Skilled in securing and scheduling qualified meetings
Real Estate » Cold Calling
Experience: 2 - 5 years
5+ years experience generating leads and booking appointments
Customer Support » Customer Service
Experience: 10+ years
10 years in BPO and client-facing roles
Other Skills
Professional Services » Management Services » Accounting Management
Experience: 2 - 5 years
Handled client accounts and built long-term relationships
Professional Services » Management Services » Bpo Operations Management
Experience: 2 - 5 years
Managed 15–20 agents, coaching and hitting KPIs
Professional Services » Management Services » Property Management
Experience: 1 - 2 years
Managed landlords, tenants, and guest communications
Customer Support » Sales Support
Experience: 5 - 10 years
Assisted sales teams with follow-ups and onboarding
Coaching » Training and Development
Experience: 2 - 5 years
Trained and developed team members
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Ensured retention and client satisfaction
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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