RONEL

Customer Support / Ecommerce VA/ Facebook Ads/Media Buying

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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Bachelor's Degree 

Last Active

March 26th, 2024 (33 days ago)

Member Since

April 20th, 2017

Profile Description

Hi, Thanks for visiting my profile.

As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be a valuable asset to you and I would love to discuss with you how I can substantially contribute to your life and business.

Highlights of my experience and skill sets include…
<8efe80624d780eba0c6493ec45140364>FACEBOOK ADS MARKETING AND MEDIA BUYING

• Complete and Full Facebook Ads Marketing- Setting Up Campaign
• Complete and Full Facebook Page Set-Up and Reply Automation
• Results Monitoring and Technical Analysis
• Data Interpretations and Result Analysis (ROAS) 
• Case Study Presentation and Recommendations
Facebook Ad Account Restriction and Reinstatement 
• Chatbot Automations and Set-Up
• Technical Assistance and  (Troubleshooting &  Configurations)

ADMINISTRATIVE / EXECUTIVE ASSISTANCE
• Inbox/Email Management and Calendar Management
• Booking, Scheduling, and Appointment Setting
• Business correspondence & Onboarding
• Bookkeeping (Financial Reports, and Statement Preparation)
• Report Preparation, Documentation & File Management
• Social Media Management for Instagram, Facebook, Tiktok, YouTube, Indeed, etc.)
• Data Entry and Internet Research & other Administrative Tasks
• Basic Photo and Video Editing and Writing, Website Management
• Leads Generations (Email, Phone Numbers, Business Names, Addresses, etc


E-COMMERCE VIRTUAL ASSISTANCE
• Product Research and Listing on eBay and Amazon, Facebook Marketplace
• Customer Services Assistance via Live Chat, Email, and Phone
• Handling General Inquiries about Products and Services
• Processing Refunds, Returns, and Replacements
• Handling Cancellation Request and Handling Disputes
• Order Processing and Fulfillment
• Uploading, Encoding, and Update Tracking Numbers

CUSTOMER SUPPORT/ SERVICE  ASSISTANCE

• Customer Services Assistance via Live Chat, Email, and Phone
• Handling General Inquiries about Products and Services
• Processing Refunds, Returns, and Replacements
• Handling Cancellation Request and Handling Disputes
• Order Processing and Fulfillment
• Uploading, Encoding, and Update Tracking Number
• Providing forward-thinking strategies focused on addressing customer needs and long-term resolutions for them 


With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. 

Thank you for your consideration.


Ron 

You're Rockstar Virtual Assistant

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Other Skills

Customer Support » Email Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Social Media Management » Facebook marketing

Advertising » Facebook Ads

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Technical Support

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
29
Gender
Male
Website
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Address
MARIVELES, BATAAN
Tests Taken
English
C1(Advanced)
Uploaded ID
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