With my experience as a Customer Service Representative Escalation Team and , I am confident in my ability to manage and respond to customer inquiries effectively. I am passionate about helping others and ensuring a positive customer experience. I am available to work part
Experience: 1 - 2 years
Responding Emails concerns in a shipping company for shipments that is lost in transit, where in they send descriptions and i am the one responding via email to get them updated once their shipment was located.
Experience: 1 - 2 years
Resolving tech concern over the phone that has issues with their phone, Wi-Fi or their TV, Giving the best resolution for them, can be software or hardware issues
Experience: 2 - 5 years
Been with customer service for 3 years in a US based company, I was responsible resolving concerns over the phone, I have been with Escalations department as well for 1 year and 3 months
Experience: 1 - 2 years
Saving clients from disconnecting their services with their current service providing by giving them alternate options that is not working for them, explaining another bright side of the services and giving them what they need for them to keep the business with their current service provider
Experience: 1 - 2 years
Handling inbound/outbound sales calls for Wi-Fi, phone and Cables services providing them the service that they need, closing sales based on their needs and budget
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