Carina

Customer Service Representative

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

High school diploma

Last Active

July 13th, 2026 (3 days ago)

Member Since

August 23rd, 2025

Profile Description

I'm a Customer Support Specialist with over four years of remote experience in the telecommunications and healthcare industries. I have experience handling customer inquiries, billing, technical support, insurance verification, claims, prior authorizations, data entry, chat support and email support.I'm detail-oriented, dependable, and committed to delivering excellent customer service while ensuring accuracy and efficiency.

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Healthcare

Experience: 2 - 5 years

• Assists clinics and doctors with general questions on member's benefits, claims, and prior authorization requirements through inbound calls and chat support • Routes telephone calls and mail to appropriate departmental resource for follow up on problem accounts • Researches explanation of benefits (EOBs) and/or denials in imaging system in order to assist patients and explain balances

Customer Support » Customer Service

Experience: 1 - 2 years

• Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages • Identifying and assessing customers' needs to achieve satisfaction • Ensure all calls are logged in the system for proper monitoring and closure • Provide appropriate solutions in a timely manner

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacoor, Cavite

Tests Taken: IQ
Score: 128: DISC
Dominance: 36 %
Influence: 10 %
Steadiness: 31 %
Compliance: 23 %: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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