Mark

Customer Support & Sales Specialist | 95% CSAT | CRM & Non-Voice Expert

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mark as hired

Overview

Looking for full-time work (6 hours/day)

at $5.04/hour ($720.00/month)

Bachelors degree

Last Active

June 8th, 2026 (6 days ago)

Member Since

August 23rd, 2025

Profile Description

I’m a Customer Support & Sales Specialist with 8+ years of experience in non-voice support, CRM, and consultative selling. I consistently exceed sales targets (110–130%) while maintaining a 95%+ CSAT by delivering accurate, empathetic, and results-driven support. Skilled in Salesforce and order management, I help businesses boost customer retention, streamline operations, and drive measurable growth.

Top Skills

Marketing » CRM

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Software » Java

Experience: 6 months - 1 year

Customer Support » Sales Support » Account Retention

Experience: 1 - 2 years

Web Programming » PHP » Laravel

Experience: 6 months - 1 year

Web Programming » CMS » Wordpress

Experience: 6 months - 1 year

Web Programming » Javascript

Experience: Less than 6 months

Web Programming » Javascript » Node JS

Experience: 6 months - 1 year

Web Programming » Javascript » React JS

Experience: 6 months - 1 year

Web Programming » Python

Experience: 6 months - 1 year

Cloud Services » AWS

Experience: 2 - 5 years

Cloud Services » Azure » Dev Tools - Visual Studio

Experience: 6 months - 1 year

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Valenzuela, Manila

Tests Taken: IQ
Score: 110: DISC
Dominance: 57%
Influence: 19%
Steadiness: 17%
Compliance: 7%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”