Hi there! I’m Ma.
I specialize in customer service, administrative support and creative design, with proficiency in Google Workspace, Canva, Microsoft Office, and hotel and healthcare management systems. I’m also skilled in
My background in healthcare, hospitality, and hotel reservations has strengthened my communication, problem-solving, and multitasking abilities. I’ve learned how to handle clients with empathy and professionalism, manage administrative duties under pressure, and maintain accuracy in fast-paced environments.
Experience: 1 - 2 years
As a student nurse at Riverside Hospital, I assisted in providing patient care by monitoring vital signs, administering basic nursing procedures, and supporting patient hygiene and comfort. I also helped with documentation, coordinated with healthcare staff, and ensured a safe and compassionate environment for patients.
Experience: 6 months - 1 year
As a Food Service Worker, I help keep daily food operations running smoothly by preparing and serving meals while maintaining a clean and organized environment. I take customer orders, handle food safely, restock supplies, and make sure dining areas are sanitary and welcoming. I also assist with basic food preparation, use kitchen equipment properly, and follow all health and safety guidelines. I focus on providing friendly, efficient service and work well in fast-paced settings where attention to detail and good communication are important.
Experience: 1 - 2 years
I have strong customer service skills developed through my experience as a student nurse, café server, and hotel reservation specialist. I’ve learned to communicate effectively, handle client and patient inquiries with professionalism, and provide attentive, personalized service. Whether assisting patients in a hospital, serving guests in a café, or managing hotel bookings, I consistently ensure satisfaction through empathy, efficiency, and a positive attitude in fast-paced environments.
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