Janna

Customer Service Representative

Verified

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $4.15/hour ($400.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

August 23rd, 2025

Profile Description

I've been in the ecommerce and dropshipping industry for 3 years now, I have experience and been working as a customer service representative for different stores. I have experience handling German, Dutch, Norwegian, and Swedish stores. I use deepl and vertalen.nu to translate texts and templates to reply to customers. I have experience in using Gmail, Freshdesk/Freshwork, and Outlook to handle customer concerns, order concerns, product concerns, delay in order, problem with sizing, shipping, damaged item, return and refund and as well as disputes. I also communicate this concerns and problems with suppliers especially with resend concerns, and fulfillment of orders.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

I've been in the ecommerce and dropshipping industry for 3 years now, I have experience and been working as a customer service representative for different stores. I have experience handling German, Dutch, Norwegian, and Swedish stores. I use deepl and vertalen.nu to translate texts and templates to reply to customers. I have experience in using Gmail, Freshdesk/Freshwork , and Outlook to handle customer concerns, order concerns, product concerns, delay in order, problem with sizing, shipping, damaged item, return and refund and as well as disputes. I also communicate this concerns and problems with suppliers especially with resend concerns, and fulfillment of orders.

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Guiguinto, Bulacan

Tests Taken: IQ
Score: 99: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”