Customer Service and Real Estate Virtual Assistant with experience in lead generation, cold calling, appointment setting, CRM management, client communication, and administrative support. Proven ability to handle inbound and outbound calls, qualify leads, maintain accurate records, coordinate appointments, and provide excellent customer service. Strong organizational, communication, and multitasking skills with experience supporting both real estate and home service operations.
Experience: 6 months - 1 year
I have been responsible for customer support via email, including answering customer inquiries, addressing issues and following up on requests. I am careful to keep all of my messages professional, polite, clear, and helpful. Experienced with Gmail, Outlook, and CRM systems to stay on top of inboxes and maintain a happy workplace. I am well-versed in e-mail customer support: answering questions, settling issues, adjusting requests, etc. I ensure every word I put in there is professional, clean and useful. With a proficiency for Gmail, Outlook and CRM utilities, I have experience utilizing these tools to efficiently organize an inbox and uphold good customer relations.
Experience: 6 months - 1 year
I can manage calendars by scheduling meetings, organizing appointments, and sending reminders to ensure tasks and events are on time. Skilled in using Google Calendar and Outlook, I make sure there are no conflicts and that schedules stay well-organized for smooth daily operations.
Experience: 6 months - 1 year
I have experience helping customers by phone and email. I handle inquiries and resolve issues with patience and professionalism. My focus is on providing great support and ensuring satisfaction.
Experience: 6 months - 1 year
I do data entry and keep records organized. I pay close attention to detail, making sure all information is current and free of errors.
Experience: 6 months - 1 year
I make simple graphics, presentations, and social media posts with Canva. I like creating clean and professional visuals to meet business needs.
Experience: 6 months - 1 year
I can set up appointments, manage tasks, and assist with daily admin work. I'm organized and dependable. I help keep everything running smoothly.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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