A+ VIRTUAL ASSISTANT | Customer Service Pro | Social Media

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors of Arts in Communication

Last Active

April 11th, 2024 (15 days ago)

Member Since

April 16th, 2017

Profile Description

Need help to streamline your operations?
3+ years in Virtual Assistance | Customer Support, Marketing Basics | Gaming, Coaching, Health, Events
Let me handle these for you:
TRAVEL ARRANGEMENTS: Through meticulous attention to detail, I specialize in crafting personalized travel arrangements tailored to executives' unique schedules and preferences. Ensuring a smooth and stress-free travel experience, I prioritize convenience and comfort for busy professionals like you.<8efe80624d780eba0c6493ec45140364>EMAIL MANAGEMENT: Even when you're away, I've got you covered. I ensure that important messages are relayed promptly for seamless communication. Utilizing various email management platforms, I optimize email workflows, resulting in increased productivity and responsiveness for my clients.
VIRTUAL MEETING SUPPORT: I can definitely help you with setting up and coordinating meetings, managing conference calls and/or video conferences. I also specialize in capturing comprehensive meeting notes, action items, and follow-up tasks, ensuring efficient communication and collaboration.
CUSTOMER SERVICE SUPPORT: Providing prompt and effective assistance to clients, handling phone calls, inquiries, and issue resolution with professionalism and efficiency is my game! Leveraging tools such as customer relationship management (CRM) software, helpdesk platforms, and VoIP phone systems, I ensure seamless communication and resolution of customer concerns, contributing to overall business success and satisfaction.
BASIC BOOKKEEPING: Seamlessly handling basic bookkeeping tasks, meticulously recording financial data, and preparing detailed financial reports. Ensuring precision and efficiency, I facilitate smooth business operations and promote financial stability for your organization.
DATA MANAGEMENT: Organizing and maintaining databases, contact lists, and essential information. Through meticulous attention to detail and proficiency in various data management tools, I ensure data accuracy and accessibility, facilitating smooth business operations and decision-making processes.
SOCIAL MEDIA MANAGEMENT: In social media management, I focus on boosting brand visibility and interaction through strategic content creation, scheduling, and proactive community engagement. Alongside, I meticulously manage inboxes, promptly responding to inquiries, and ensure thorough comments checking with interactive responses.
RESEARCH: With a focus on research, I excel in gathering and analyzing information to provide valuable insights for my clients. I conduct thorough research and prepare detailed summaries and reports, facilitating informed decision-making and strategic planning processes.
CONFIDENTIALITY AND DISCRETION: I prioritize confidentiality and discretion in all aspects of my work. With access to sensitive information, I maintain strict confidentiality protocols to safeguard my clients' privacy and security. Leveraging secure communication tools, document encryption software, and password management tools, I ensure that sensitive information remains protected at all times, fostering trust and peace of mind for all my clients.
TOOLS/APPS I USE TO SCALE BUSINESSES: Mailchimp | Zoom | Skype | Google Meet | Slack | Keap | Zendesk | HubSpot | Avaya | Xero | HubDoc | Google Sheets | Microsoft Excel | Google Sheets | Mouseflow | Notion | Facebook | Instagram | LinkedIn | Pinterest | TikTok | Canva | Adobe Premiere | DaVinci Resolve | Capcut