Social Media Manager & Operational Assistance

I've been editing top-of-funnel content, short-form clips, and talking-head ("yap") content. While I don't focus on heavy editing, I create rough cuts designed to maximize retention and engagement. I also create Canva designs and visual assets that support the overall Instagram growth strategy. From content production to publishing, I help ensure that every piece of content aligns with the account's goals and contributes to audience growth and lead generation.

As someone focused on growth and development in the info space, I help manage content strategy, posting, content ideas, research, and overall execution. We get out client on our content so every content we post is very intentional to target our ICP and get eyeball on it Recently, we've been running reel trials and using the data to identify what content performs best. I also handle content scheduling and posting strategy to ensure everything aligns with our growth goals.

Alongside supporting clients in the info space, I also assist with backend operations and client management. This includes creating SOPs, developing lead magnets, and implementing basic automations to improve efficiency and streamline processes. And I also work on Bytedance and Bank we're mainly assist client on it.

I have experience in customer support, handling customer inquiries, tickets, disputes, and account-related concerns within the banking industry. I’m skilled in customer communication, problem-solving, and providing efficient solutions while maintaining a positive customer experience.

I previously worked with ByteDance as an Ads Manager. While my time there was relatively short, the experience helped build the foundation for the work I do today.