Jona

Customer Support Specialist | E-commerce VA | Administrative Support | General V

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Overview

Looking for full-time work (8 hours/day)

at $3.82/hour ($736.00/month)

Bachelor's degree

Last Active

June 25th, 2026 (yesterday)

Member Since

August 14th, 2025

Profile Description

I am a dedicated professional with 5 years of experience in technical chat support, chargeback processing, and Amazon/eBay product optimization. I have developed strong communication, organizational, multitasking, and problem-solving skills. I also have experience handling documents, preparing reports, managing PDF files, and maintaining accurate records. I am a fast learner, detail-oriented, and eager to contribute to my client’s success

Top Skills

E-Commerce » Product Optimization

Experience: 6 months - 1 year

Reviewed and edited product listings to remove prohibited, inappropriate, or non-compliant content, ensuring adherence to Amazon marketplace policies.

Customer Support » Chat Support

Experience: 2 - 5 years

Over 3 years of experience providing chat support, assisting customers with inquiries, resolving issues efficiently, and delivering excellent customer service. Strong communication, problem-solving, and multitasking skills.

Other Skills

Customer Support » Customer Service » Chargeback Analysis

Experience: 1 - 2 years

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: davao city, Davao del Sur

Tests Taken: IQ
Score: 86: DISC
Dominance: 34
Influence: 7
Steadiness: 37
Compliance: 22: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”