Arlette

Customer Support & Operations Specialist | SME | Scheduling & Client Coordinatio

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Overview

Looking for full-time work (8 hours/day)

at $4.63/hour ($896.00/month)

Associates degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

August 13th, 2025

Profile Description

Customer Service and Operations Support Specialist with over 7 years of experience in the BPO and remote work industry. Proven track record in handling customer concerns, resolving complex billing and technical issues, and maintaining high customer satisfaction.

Experienced as a Subject Matter Expert (SME) and back-up trainer, supporting team performance and improving service quality. Skilled in appointment scheduling, client coordination, CRM systems, and administrative support. Known for strong communication, organization, and the ability to manage multiple tasks in fast-paced environments.

Seeking a remote role in customer support, virtual assistance, or operations where I can contribute to team efficiency and deliver excellent client experience.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Leadership

Experience: Less than 6 months

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Office and Administration » Microsoft Outlook

Experience: 5 - 10 years

Customer Support » Healthcare

Experience: 6 months - 1 year

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 5 - 10 years

Customer Support » Active Listening

Experience: 5 - 10 years

Office and Administration » Computer Literacy

Experience: 5 - 10 years

Office and Administration » Power BI

Experience: 2 - 5 years

Professional Services » Medical Services » Patient Care

Experience: Less than 6 months

Office and Administration » Debt Collection

Experience: Less than 6 months

E-Commerce » Order processing » Order Tracking

Experience: 2 - 5 years

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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