I help businesses stay organized and support daily operations through GoHighLevel (GHL) administration, CRM management, and client support.
I’m a detail-oriented Virtual Assistant with experience supporting remote teams through structured workflows, task coordination, administrative support, and day-to-day operations.
With 10+ years of experience in structured, detail-focused environments and 4+ years in remote operations, I bring reliability, organization, and clear communication to every project.
GoHighLevel (GHL) Support
• CRM and pipeline management
• Contact and lead organization
• Calendar and appointment setup
• Form and survey setup
• Funnel and landing page updates
• Client onboarding support
• User and account management
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• Data updates and system organization
Operations & Administrative Support
• SOP implementation
• Workflow and task coordination
• ClickUp and Trello management
• CRM updates and lead tracking
• Client communication support
• File organization and documentation
• Progress reporting and follow-ups
• Recurring task management
Additional Skills
• WordPress content updates
• Basic SEO support
• Google Search Console monitoring
• Canva support
Tools I Use
• GoHighLevel
• ClickUp
• Trello
• Google Workspace
• WordPress
• Canva
I’m dependable, organized, proactive, and comfortable working independently. I learn systems quickly and enjoy helping businesses stay efficient and organized behind the scenes.
If you’re looking for a reliable GHL Admin & Operations VA, I’d be glad to connect.
Experience: 2 - 5 years
Experience: 10+ years
With over 10 years of combined BPO, e-commerce, and remote work experience, I have developed exceptional customer service skills that focus on accuracy, empathy, and efficient problem-solving. I have handled customer inquiries through email, chat, and phone, resolved complex order and product issues, processed returns/refunds, and maintained high satisfaction ratings. My background includes verifying customer information, conducting research, and providing timely updates, ensuring clients feel valued and supported. I am known for my clear communication, attention to detail, and ability to remain professional under pressure, making me a reliable partner in delivering a positive customer experience.
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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