Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelor's degree
Last Active
July 5th, 2026 (3 days ago)
Member Since
August 7th, 2025
Profile Description
I am a results-driven customer service professional with over 4 years of experience in customer support, chat support, seller support, and client relations. I have worked with both local and international companies, handling customer inquiries, resolving complaints, processing billing concerns, tracking orders, and troubleshooting account issues.
My experience includes working as a Chat Support Representative at Firmoo, where I assisted customers with product inquiries, shipping updates, and returns. I also worked as a Customer Service Representative at Alorica, handling billing concerns, mobile account inquiries, and technical troubleshooting for U.S.-based customers. In addition, I worked as a Seller Support Specialist at IBM, supporting online sellers with listings, inventory management, and compliance concerns.
I am skilled in customer service, chat and
I am looking for a long-term opportunity where I can contribute my skills, grow professionally, and help businesses provide outstanding customer support.
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
Strong experience in handling customer concerns through chat support, managing up to 4 simultaneous conversations while answering inquiries, providing timely updates, and maintaining professionalism and service quality.
Customer Support » Customer Service
Experience: 2 - 5 years
I've handled billing issues, account inquiries, and troubleshooting, shipping updates, and returns for customers, making sure their concerns were resolved efficiently.
Office and Administration » Adaptability
Experience: 2 - 5 years
With experience across multiple industries such as customer service, e-commerce, automotive, and auditing, I have developed the ability to adapt quickly to different work environments, learn new processes efficiently, and handle diverse responsibilities with confidence.
Other Skills
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Maintained accurate customer information and documented interactions in the CRM system to ensure proper tracking, follow-ups, and efficient issue resolution.
Office and Administration » Communication
Experience: 2 - 5 years
I've explained product details, prescriptions, and shipping concerns through chat and communicated solutions for technical and billing concerns through phone. demonstrate my ability to simplify complex issues and build trust with customers
Office and Administration » Problem Solving
Experience: 2 - 5 years
resolved issues involving product listings, inventory, and order concerns while ensuring compliance with marketplace standards.
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Balayan, Batangas
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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