Customer Support Virtual Assistant (Chat-Based)

Overview

Looking for full-time work (8 hours/day)

at $1.66/hour ($320.00/month)

High school diploma

Last Active

July 5th, 2026 (4 days ago)

Member Since

August 6th, 2025

Profile Description

I am an aspiring Virtual Assistant with over 2 years of experience providing customer support for a U.S.-based ticketing platform. In this role, I handled a wide range of tasks including processing refunds, managing ticket exchanges, and responding to customer inquiries — all through chat-based, non-voice support.
Through this experience, I developed strong written communication skills, attention to detail, and the ability to resolve issues efficiently in a fast-paced, remote environment. I am confident in navigating online systems, using customer service platforms, and staying organized while managing multiple tasks.
While I am new to the virtual assistant industry, I bring a solid foundation in customer service, a proactive work ethic, and the ability to adapt quickly to new tools and responsibilities. I am eager to apply my skills to support clients with administrative tasks, communication, scheduling, and more.
Key Skills:
Chat-based customer support
Handling refunds and exchanges
U.S. customer service experience
Written communication
Problem-solving and multitasking
Familiar with remote tools (email, CRMs, ticketing systems)
Highly organized and detail-oriented