Customer Support, Digital Media Senior Associate, Marketing Assistant

In my current role, I handle Google Ads accounts, which has strengthened my understanding of digital marketing fundamentals particularly ad optimization, budgeting strategies, and audience targeting. I’m currently part of a team focused on enhancing Gemini’s performance for Google Ads, giving me firsthand experience in aligning AI tools with marketing goals. With this background, I’m confident in my ability to bring value and reliability to your team.

With over 5 years of experience in Customer Service and Support, I’ve worked across diverse industries including telecommunications and insurance. Throughout my career, I’ve assisted thousands of individuals ranging from everyday customers and homeowners to insurance agents, colleagues, and leadership teams. This wide-ranging exposure has sharpened my communication, problem-solving, and empathy skills. I’m confident that the experience and professionalism I bring will reflect strongly in both performance metrics and customer feedback, should I be given the opportunity to contribute to your team.