Customer Service Pro | Tech Support Expert | Appointment Setter

Overview

Looking for full-time work (10 hours/day)

at $4.65/hour ($1,120.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

August 3rd, 2025

Profile Description

Hi there! I'm a dedicated and detail-oriented Customer Service Specialist and Technical Support Representative with years of hands-on experience in the BPO industry. I’ve worked with global clients, helping resolve customer concerns efficiently and providing reliable technical support across multiple channels – voice, email, and chat.

My background includes:
* 5+ years in customer-facing roles, delivering top-notch support
* Proven expertise in troubleshooting technical issues (software, hardware, connectivity, etc.)
* Strong communication and problem-solving skills
* Familiarity with CRM tools like Zendesk, Freshdesk, and Salesforce
* Fast learner with a calm, solutions-focused approach even under pressure

I bring professionalism, empathy, and a strong drive to deliver results that enhance customer satisfaction and loyalty. Whether you're looking for someone to manage customer inquiries, provide tech support, or help build trust with your client base, I'm here to help.
Let’s work together to provide an exceptional experience for your customers!