I’m a reliable and detail-oriented Virtual Assistant with experience in insurance operations, administrative support, and customer service for U.S.-based clients.
I have handled policy renewals, endorsements, cancellations, claims support, and documentation review, ensuring accuracy and timely processing. I’m experienced in managing follow-ups, coordinating with clients, and maintaining organized records in CRM systems.
Currently, I work as a VA in a PR firm, managing client inquiries across chat,
I’m highly organized, comfortable with spreadsheets and admin tasks, and able to manage multiple workflows efficiently. I’m also a fast learner and quick to adapt to new systems.
Additionally, I have completed training as a Freight Virtual Assistant, where I learned the fundamentals of logistics coordination, shipment tracking, and freight documentation
(Certification attached).
I’m looking for a long-term opportunity where I can support operations and contribute to business growth.
Experience: 5 - 10 years
I have handled policy renewals, endorsements, cancellations, claims support, and documentation review, ensuring accuracy and timely processing. I’m experienced in managing follow-ups, coordinating with clients, and maintaining organized records in CRM systems.
Experience: 10+ years
Handled Customer Service / Management for Policyholders (insurance) inquiring about their policies (benefits) via email or walk in.
Experience: Less than 6 months
I have completed training as a Freight Virtual Assistant, where I learned the fundamentals of logistics coordination, shipment tracking, and freight documentation (Certification available)
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