Overview
Looking for full-time work (8 hours/day)
at $8.27/hour ($1,600.00/month)
High school diploma
Last Active
July 23rd, 2026 (yesterday)
Member Since
August 1st, 2025
Profile Description
Results-driven and highly experienced BPO professional with over 5 years of proven success in customer service, technical support, and back-office operations. Recognized for consistent performance, process improvement, and leadership in high-pressure environments. Skilled in managing diverse client interactions, adhering to SLAs, mentoring new hires, and leveraging industry tools and CRM platforms. Committed to delivering exceptional customer experiences and contributing to operational excellence in dynamic and fast-paced settings.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Worked in handling real time tickets for western mobile games using Zendesk. Mainly handled adjustments in programming (real-time events, rewards, features, etc.)
Customer Support » Technical Support
Experience: 2 - 5 years
Worked as Live Technical Support for a Gaming Company that works on updating in-game codes relating to features, events, rewards, etc. Also has a strong background in Technical Support for a well-known Telco in Canada. Mainly assisted the Business Sector for both AB and BC Provinces. Highly accurate troubleshooting to confirm cause of issue and scheduling real-time tech visits for immediate repairs
Customer Support » Sales Support » Trustee Sales Tracking
Experience: 6 months - 1 year
Billing, Retention & Sales Representative – American Telco for Wireless Services (9 months) Managed billing concerns, retained customers through effective negotiations and customized offers, and drove sales by identifying customer needs and recommending relevant solutions.
Other Skills
Customer Support » Customer Service » Fraud detection
Experience: 6 months - 1 year
Worked for a well-known western Bank. Back-office work relating to investigating Fraud and/or Invalid charges for Disputes. Cancellation of cards and processing new one to ensure the security of our clients.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 137
- DISC
- Dominance: 50
- Influence: 17
- Steadiness: 23
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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