Shopify VA| General VA | Customer Support | Video Editor

Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

July 30th, 2025

Profile Description

Shopify & E-Commerce VA | Product Listing & SEO Optimization | Customer Support & Short-Form Video Editor

Hi there! I’m Erice Justin, a proactive and detail-oriented Shopify & E-commerce Virtual Assistant with over 2 years of hands-on experience supporting online stores and content creators. I specialize in helping e-commerce businesses streamline operations, optimize product listings, and deliver top-notch customer experiences.

I’ve managed 5 Shopify stores, listing 30–50 products daily, optimizing titles, descriptions, tags, and pricing to boost search visibility and conversions. On the customer support side, I handle 40+ emails and live chats daily, ensuring timely order updates, refunds, and policy clarifications, all while keeping your inbox organized and workflows efficient.

In addition, I create engaging short-form videos (Reels, TikTok, UGC, ads, VSLs) that increase engagement and support sales campaigns. I’m also skilled in Canva graphics, AI-assisted content creation, and workflow automation, which helps businesses save time and maintain consistency across operations.

I’m committed to accuracy, efficiency, and clear communication, and I enjoy helping businesses grow while keeping operations smooth and organized. Whether it’s Shopify management, customer support, or content creation, I’m ready to make your online business run seamlessly.

Skills Section (Keyword-Rich, Client-Focused, Searchable)

E-Commerce & Shopify Management:
Shopify Admin, Product Listing Optimization, SEO Product Titles & Descriptions, Inventory Monitoring, Competitor Research, Discount & Promo Setup, App Integrations

Customer Support & Operations:<8efe80624d780eba0c6493ec45140364>Email & Live Chat Support, Inbox Triage (Inbox Zero), Order Processing & Refunds, Ticketing Systems, Documentation & Workflow Organization, Calendar & Task Management

Content & Video Editing:
Short-Form Video Editing (Reels, TikTok, UGC, Ads, VSL), CapCut, Premiere Pro, Canva Graphics, AI-Assisted Content Creation

Productivity & Automation Tools:
Google Workspace, Microsoft Excel/Sheets, Slack, Notion, Asana, Trello, ---------- , ChatGPT, Zapier, ----------

Data Security & Confidentiality
Your store data, customer information, and business processes are handled with strict confidentiality and professional care.

Let’s Work Together If you're ready to:
- Streamline your Shopify operations
- Improve product listings and store organization
- Strengthen your customer support system

Send me a direct message or let’s schedule a quick discovery call.

Looking forward to supporting your growth.
Erice Justin Araza