I bring solid expertise in virtual assistance, with a focus on CRM management, client onboarding, and project coordination. Additionally, I have a strong background in customer service support, adept at handling inquiries, resolving issues, and ensuring customer satisfaction. With my proactive approach and commitment to excellence, I strive to exceed expectations and contribute positively to your team.
Let's work together to streamline tasks, drive efficiency, and propel your company towards greater success!
Proficient in CRM platforms such as Shopify, Gorgias, Zendesk, Tidio and Go High-Level CRM
Experienced in managing marketing campaigns with
Skilled in team collaboration tools like Slack, Asana, and
Proficient in conducting virtual meetings with Google meet and Zoom
Adept at graphic design using Canva
Experienced in data analysis with tools like Nearmap and Datazapp
Skilled in content transcription with Descript
Skilled in monitoring transactions and issuing refunds using Deposyt
Utilizes fraud prevention tools like Kount alert
Familiar with tools like CJ packet and ShipHero for order monitoring and shipping management
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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