Customer Support| Social Media Management |AI Editor

Overview

Looking for part-time work (5 hours/day)

at $4.79/hour ($570.00/month)

Bachelors degree

Last Active

June 12th, 2026 (2 days ago)

Member Since

July 29th, 2025

Profile Description

Abigail Lasala Catiis
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E-commerce Customer Support/Admin Support/Social Media Management/AI Editor

I’m a reliable and detail-oriented Virtual Assistant with hands-on experience in e-commerce support, admin tasks, and social media management. Handling customer support, including responding to inquiries, checking order status, and escalating issues to ensure quick resolution. For social media, I create, edit, and schedule content posts for Instagram and TikTok, write captions, engage with followers, respond to inquiries, and help increase visibility and engagement.

I also specialize in AI-powered video and image editing and enhancing visuals, repurposing content, and producing eye-catching media that helps brands stand out online.

My core strengths include:

Customer Service Excellence
• Professional support via email, chat, inbound and outbound calls
• CRM tools: Salesforce, Monday, Richpanel, Zendesk
• Zoom, Google Workspace, MS Teams

Social Media Management
• Booking clients and handling inquiries through social platforms
• Creating and scheduling content for Instagram and TikTok
• Engaging with audiences to increase brand visibility and conversions
• Maintaining brand consistency across platforms

Administrative Skills
• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Microsoft Office (Word, Excel, Outlook)
• File management: Google Drive, Dropbox
• Task management: Trello, Slack, Jira
• Scheduling: Calendly

E-commerce Platforms
• Shopify, Facebook Marketplace, Instagram, TikTok, Amazon, eBay
Editing & AI Tools
• Canva, CapCut, Filmora Go
• AI tools: ChatGPT, Gemini, Google AI Studio, Heygen, Higgsfield, ElevenLabs, Kling, Sora, Grok, Descript, Claude

Let's work together to make your business grow!