Current Employment Status:
Hired Full Time on Jan 4, 2022

Ma.

Customer service representative and Technical support

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor's degree 

Last Active

May 5th, 2024 (2 days ago)

Member Since

April 6th, 2017

Profile Description

I have been in the customer service industry for 7 years. I previously worked as a financial specialist with H&R Block for 3 months then I was transferred to a telecommunication account and worked as technical support under AT&T UVERSE and Mobility for three years and was then promoted to a supervisor wherein I trained and handled a whole team for them to be able to provide the best quality of service that was set by the company's clients. I am excellent in handling technical troubleshooting and I never fail to make all issues resolved before I let them go. I also worked with Dialpad and UberConference fromUpgrade to see actual info. I believe that getting technical problems resolved is not something to brag about for that is what I am expected to Upgrade to see actual info order for the clients to be fully satisfied with the service, I have to make the extra mile for them by means of empathy. 

I am someone who is definitely flexible, hard-working, and a fast learner. My goal is to gain a constant full-time or part-time job from the comfort of my home.  

Top Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Human Resources

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  124
DISC
Dominance: 41
Influence: 9
Steadiness: 15
Compliance: 36
English
C2(Advanced/Mastery)
Uploaded ID
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