I have over 5 years of experience in customer service and appointment setting, primarily in the healthcare and medical industry. I’m skilled in handling both inbound and outbound calls, managing patient records, and scheduling appointments using tools like Cerner, Zoho, Teams, and Calendly. I’m also familiar with CRM systems and working in a fast-paced, remote environment.
I want to be known as a reliable and resourceful worker—someone who stays calm under pressure, communicates clearly, and consistently delivers quality results. I take pride in being organized, detail-oriented, and always focused on giving excellent service to clients and customers.
Experience: 2 - 5 years
I have over 5 years of experience in customer support, handling a wide range of client concerns through phone, email, and chat. I’m skilled at resolving issues efficiently while maintaining a friendly and professional tone. I’m experienced with various CRM tools, and I always focus on delivering clear solutions and creating a positive customer experience. I want to be known as a dependable and empathetic support agent—someone who listens actively, responds promptly, and builds trust with every interaction.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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