Maridhel

Experienced Customer Support, Technical Support &Client Relations Associate | Vo

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.49/hour ($1,056.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

July 23rd, 2025

Profile Description

I am a flexible, detail-oriented Customer Support and Client Relations Associate with over 6 years of professional experience in voice, chat, and email support, handling global accounts in insurance, streaming, travel, and tech.
My core strengths include:
-Excellent English communication and empathetic listening skills
- High proficiency in CRM tools (Zendesk, Voyager, Pension Pro, Vivantio)
- VoIP platforms (RingCentral, Avaya, Webex, Zoom, MS Teams)
-Expertise in handling escalations, account issues, tech troubleshooting, and data entry
-Adaptability to minimal supervision, quick learning, and strong critical thinking
-A reliable team player with solid time management and multitasking ability
-I’m tech-savvy, creative, and have a background in Broadcast Production, with added basic skills in Canva, Adobe Lightroom, and sales tools like Saber.

If you're looking for someone who can start ASAP , communicate well, and handle clients with care and professionalism—I’m ready to help your business grow.

Top Skills

Experience: 5 - 10 years

Worked in the BPO industry for over years via email, chat, phone and back office support.

Experience: 5 - 10 years

Worked in the BPO industry for over years via email, chat, phone and back office support.

I have over 1 year and 5 months of experience as a Client Relations Associate, providing back-office support through email and data entry. I ensured seamless communication between managers, various business units, and our clients to maintain efficient and aligned operations.

Other Skills

Experience: Less than 6 months

-Completed project -based e-commerce based in US as CSR phone/email/chat -assisting in order taking, modifying, and logistics.

Experience: Less than 6 months

Assisted clients in creating order, modifying and tracking/logistics.

Experience: 1 - 2 years

I worked for one of the most widely used travel agencies in the U.S. and globally, where I gained over 1 year and 6 months of hands-on experience. While I may need a brief refresher, I’m confident I can quickly get back up to speed, having been proficient in using Sabre throughout my tenure.

Basic Information

Age
28
Gender
Female
Website
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Address
Makati, Makati
Tests Taken
IQ
Score:  112
DISC
Dominance: 36
Influence: 18
Steadiness: 32
Compliance: 14
English
C1(Advanced)
Government ID
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