Marjorie

Executive Virtual Assistant | Operations, Customer Support, E-commerce & Bookkee

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

July 22nd, 2025

Profile Description

Hi, I'm Marjorie Cebuano, a reliable Virtual Assistant with 6+ years of experience in customer support, admin assistance, operations, sales, e-commerce, and bookkeeping support.

I help business owners stay organized, improve customer experience, manage operations, and keep workflows running smoothly.

Skills:

Executive & Administrative Support
Customer Service (Email, Chat & Phone)
CRM Management & Data Entry
Calendar & Inbox Management
Appointment Setting
Shopify & E-commerce Support
Order Processing & Tracking
Quotes & Invoicing
Operations Coordination
QuickBooks Online Support

Tools:
Shopify, Zendesk, Salesforce, HubSpot, Zoho, QuickBooks Online, Google Workspace, Slack, Trello, Asana, Notion, ---------- , RingCentral, Guesty, Jobber, and GoHighLevel.

Background:

6+ Years Customer Support
Sales & Technical Support
3 Years Sales Supervisor
1 Year Branch Manager
Executive & General VA Support
Operations & Administrative Support
E-commerce & Bookkeeping Assistance

I am reliable, organized, detail-oriented, proactive, and able to work independently with minimal supervision.

Top Skills

Accounting » Financial Accounting

Experience: 6 months - 1 year

Assisted in cost budgeting and financial documentation for municipal operations. Maintained organized accounting records and reports for internal review. Supported administrative tasks including filing, document tracking, and coordination with departments. Helped ensure accuracy and compliance with financial policies and procedures.

Accounting » Bookkeeping

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 2 - 5 years

Handled customer inquiries through chat and email with professionalism and empathy. Maintained accurate customer records and updated account information. Resolved complaints by providing appropriate solutions and alternatives. Assisted customers with order placement, refunds, and exchanges. Followed company procedures while meeting performance and quality standards.