Bethyl

Account Management/ Quality Assurance/ Admin Assistance/ CSR

With Timeproof

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Overview

Looking for part-time work (4 hours/day)

at $4.98/hour ($480.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

April 2nd, 2017

Profile Description

Results-driven professional with extensive experience across customer service, sales development, account management, leadership, and quality assurance. I bring a strong mix of analytical thinking, communication skills, and hands-on experience with global teams and clients.
*Customer Service (2 years): Skilled in handling customer inquiries, billing, and order management using tools such as Shopify, ShipBob, Recharge, Slack, Upscribe, and Google Voice.
*Sales Development (6 months): Experienced in data validation, cold calling, and appointment setting to generate qualified leads and drive business growth.
*Account Management (2+ years): Managed client relationships in the market research industry across Southeast Asia (SEA) and Australia/New Zealand (ANZ), ensuring smooth project delivery and client satisfaction.
*Leadership (1 year): Served as a Team Lead overseeing 200+ agents, providing coaching, performance monitoring, and process improvements.
*Quality Assurance (5 years): Supervised QA operations in market research, ensuring data accuracy, compliance, and process efficiency.
I’m passionate about delivering quality results, building strong client relationships, and contributing to team success through proactive communication and reliable performance.