Experience: 6 months - 1 year
I am an experienced Inbound Sales Representative specializing in the US telecommunications industry. Initially starting in residential support, my strong conversion rates and sharp problem-solving skills quickly earned me a promotion to the specialized Business (B2B) customer division. Today, I exclusively consult with US-based business owners to upgrade, bundle, and optimize their commercial telecom services. I am highly adept at navigating complex business requirements, overcoming corporate objections, and utilizing CRM systems to drive revenue.
Experience: 6 months - 1 year
Dedicated, empathetic Customer Service professional with extensive experience supporting US telecommunications clients. Skilled in handling high-volume inbound inquiries, billing resolutions, and troubleshooting, with a strong focus on maintaining high Customer Satisfaction (CSAT) scores. Adept at navigating complex telecom billing systems and defusing escalated situations with patience and professionalism.
Experience: Less than 6 months
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