I am a responsible and dependable Virtual Assistant with an experience of 6 years in the call center industry. I had the privilege of working as a billing and finance specialist, customer and technical support associate for two leading telecommunications companies in the US back in the year 2009 until 2015. I also had the chance to work as a chat support specialist for a US cable company.
I am very familiar with Terapeak and Zik Analytics as I usually use these platforms for product research from my VA job of 6 years from 2017 to 2024 and also had the opportunity to do Product listing for eBay, Shopify, Dropshipzone and Amazon Australia.
The experiences I had molded my skills to deliver the best customer service thus allowing me to build productive relationships and resolve complex issues.
Professional work ethics is very important to me and that means I always show on time, deliver expected metrics, showing a positive attitude and willingness to learn new things.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
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