Customer Service Specialist with 4+ years of experience supporting U.S.-based clients in the eCommerce and telecommunications industries. Skilled in chat and hotline support, conflict resolution, order tracking, and customer satisfaction. Currently working in a hybrid support role for Temu (online shopping), with previous experience at T-Mobile. Open to virtual assistant, dispatcher, eCommerce, and support opportunities that align with my background.
Experience: 2 - 5 years
Handled customer inquiries, complaints, and order follow-ups Provided chat support for major online shopping platforms Maintained high customer satisfaction scores
Experience: 1 - 2 years
I’ve also worked as an Administrative Officer in the Building & Construction Services industry, where I handled document control, supplier coordination, inventory management, and day-to-day operational support. This role strengthened my organizational skills, attention to detail, and ability to work across departments in a fast-paced environment.
Experience: 1 - 2 years
Coordinates cakes and sweets with local bakers Crafts personalized loot bags and event materials Promotes services online and manages client orders via social media
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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