Hi! My name is Michelle and I am a dedicated and detail-oriented virtual assistant with experience in customer service, data entry, and e-commerce support. I am passionate about helping businesses stay organized, efficient, and focused on growth by providing reliable and high-quality assistance.
Here’s what I can do for you:
- Accurate data entry and database management with strong attention to detail
- Customer support via
- Administrative tasks such as file organization, scheduling, and
- Product research, market research, and basic e-commerce support
- Product listing optimization, keyword research, and store management assistance
- Google Workspace and Microsoft Office tasks (Docs, Sheets, Excel, etc.)
I am highly adaptable, a fast learner, and able to quickly understand new tools, systems, and workflows. I always make sure to deliver work that is accurate, timely, and aligned with client expectations.
I have a stable internet connection, a reliable laptop, and a quiet workspace that allows me to work efficiently and meet deadlines consistently.
I am committed to continuous learning and always treat every task and project with professionalism and care, as if it were my own business.
Feel free to message me so we can discuss how I can support your business needs.
Experience: 6 months - 1 year
Listed products on Facebook Marketplace using Amazon Seller Central Processed orders and managed order tracking Handled returns and refunds efficiently
Experience: Less than 6 months
Provides timely and professional customer assistance through email and live chat, resolving inquiries, issues, and concerns while ensuring customer satisfaction and clear communication.
Experience: 6 months - 1 year
Responsible for scheduling and managing appointments with clients through phone, email, or chat, ensuring accurate booking details, timely coordination, and professional communication.
Experience: Less than 6 months
Experienced Customer Service Representative with expertise in handling inbound customer inquiries, resolving billing and technical issues, managing accounts, and providing excellent customer support. Skilled in CRM systems, problem-solving, communication, and maintaining high customer satisfaction in a fast-paced call center environment.
Experience: 6 months - 1 year
The main task includes assisting customers in regards to the shipment, missing products, and listing orders on Spreadsheets
Experience: 6 months - 1 year
Skilled in using Google Workspace tools such as Gmail, Docs, Sheets, and Drive for communication, documentation, data entry, and efficient online collaboration.
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