Carl
Customer Service VA | Customer Service Specialist| Technical Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
High school diploma
Last Active
July 8th, 2026 (today)
Member Since
July 16th, 2025
Profile Description
Customer Support and Technical Support Specialist with over 2 years of experience supporting US-based customers in high-volume BPO environments. Experienced in customer account management, technical troubleshooting, payment processing, credit dispute resolution, and CRM administration. Managed up to 100 customer accounts daily while maintaining a 100% Quality Assurance (QA) score, 95% First Contact Resolution (FCR), and consistently achieving productivity targets. Proficient in Zendesk, Salesforce, Google Workspace, Microsoft 365, and AI-powered productivity tools. Committed to delivering efficient customer experiences and supporting remote teams across US, UK, and AU time zones.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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