Looking for a professional freelancer to help you with a day-to-day task? Look no further. I am highly experienced and proficient virtual assistant that can tick off the checkboxes on your to-do list. With over 6 years experiences in office setting, here's a lists of the tasks I can accomplish for you.
•Customer Service
•Admirative task
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Having completed these tasks in the past years, I became efficient in using the following tools/applications/flatforms
•Live chat
•Gmail and MS Outlook
•Grammarly
•MS PowerPoint
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•Google Chrome, Mozilla Firefox
I pride myself on being consistently responsive and professional in every project I take on. I am a problem solver and driven to deliver high quality work within the deadline. I always encourage open communication and welcome constructive criticism.
Experience: 5 - 10 years
Chat/Email Support •Respond to customer inquiries and complaints •Address and resolve customer issues and complaints •Provide customers with product and services information •Follow up with customers to make sure satisfaction •Maintain accurate record of customers interactions and transactions •Forward customer feedback and complaints to the appropriate department or manager
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