Customer Support | Order Management| Administrative Support
I work with online businesses like yours. I'm the customer support professional you need to help manage customer inquiries, process orders accurately, and keep daily operations running smoothly.
I already have experience working in a corporate job and also in a work from home set up. I also experience managing small business so I know how to take care of the customers in times of needs. You can rely on me anytime.
Who I've Worked With:
- E-commerce customers (Etsy, Shopify)
- Retail and online shopping customers
- Domestic and international remittance clients
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- Small business customers
- Corporate teams and supervisors
- Remote tea
- Suppliers and business partners
What I Do:
- I assist customers through chat and
- I process orders, monitor order status, coordinate with customers, and help resolve shipping or delivery issues.
- I perform data entry, maintain accurate records, organize information, and support daily business operations.
- I have experience using Shopify and Etsy to manage orders, update records, and support customers throughout the purchasing process.
- I respond to customer messages and comments on
- As the owner of an online clothing business, I handle customer service, order fulfillment, payments, inventory, and day-to-day operations.
MY SKILLS
1. Customer Support
2. Order Processing
3.
4. CRM Platform Management
5. Data Entry and Research
6. Social Media Support
Tools I Used:
Shopify, Etsy Seller Platform, Zendesk, Google Docs, Google Sheets, Google Drive, Gmail,
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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