Dan

Customer Service, Technical Support, Appointment Scheduling, Human Resources, Pa

45 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $3.75/hour ($904.00/month)

Bachelors degree

Last Active

July 6th, 2026 (7 days ago)

Member Since

July 8th, 2025

Profile Description

Hi Im ---------- ---------- . I’ve had the opportunity to work across various BPO industries. Over the years  from supporting recruitment processes to o guiding customers through complex payroll and tax-related issues at Intuit. I’ve also delivered high-quality technical support for Amazon, helping customers with everything from account access to order disputes, all while ensuring a smooth and professional experience.
Additionally, I’ve provided front-line customer service in a healthcare setting, coordinating appointment schedules for pediatric patients to improve efficiency and satisfaction.
My strengths lie in conflict resolution, empathy, and problem-solving. I'm comfortable using tools like Google Workspace, CRM platforms, and internal documentation systems to manage support cases and improve workflows. I’m passionate about delivering excellent service and finding solutions that make a real difference for both customers and teams.
Thank you for taking the time to get to know me. I’m excited about the opportunity to bring my skills and experience to your team!

Top Skills

Experience: 2 - 5 years

E-commerce customer service supports online shoppers before, during, and after a purchase. It involves answering questions, helping with orders, handling returns or issues, and managing feedback. Support is given through chat, email, phone, and social media. Fast, clear, and friendly service builds trust, improves satisfaction, and encourages repeat customers.

Experience: 2 - 5 years

Technical support helps customers solve tech-related issues with products or services. This includes troubleshooting hardware, software, or network problems through phone, chat, or email. The goal is to fix issues quickly, ensure customer satisfaction, and keep systems running smoothly.

Experience: 10+ years

Customer support helps people solve problems, answer questions, and get the most out of a product or service. It’s provided through channels like phone, email, chat, or social media, aiming to ensure customer satisfaction and build loyalty.

Other Skills

Experience: 2 - 5 years

Payroll is the process of managing employee compensation within a company. It involves calculating salaries or wages, deducting taxes and other withholdings, and ensuring employees are paid accurately and on time. Payroll also includes maintaining records, issuing pay slips, and complying with labor laws and tax regulations. A well-managed payroll system ensures smooth financial operations and employee satisfaction.

Experience: 2 - 5 years

Scheduling an appointment is the process of setting a specific date and time for a meeting, service, or consultation. It ensures that both parties are available and prepared, helping to manage time efficiently and avoid conflicts. Appointments can be scheduled through phone calls, online booking systems, emails, or in person. Clear communication and confirmation are key to successful scheduling.

Basic Information

Age
34
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  132
DISC
Dominance: 30%
Influence: 18%
Steadiness: 26%
Compliance: 26%
English
C2(Advanced/Mastery)
Government ID
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