Healthcare Virtual Assistant | Licensed Pharmacist | Medical Admin | Patient Sup

Licensed pharmacist since 2014 with over 10 years of hands-on experience in hospital and community pharmacy. Provided patient education, medication dispensing, and prescription review. Familiar with pharmacy operations, healthcare workflows, and drug regulations. Open to training in EMR/EHR platforms.

Managed inventory, documents, reports, and daily operations in both hospital pharmacy settings and as the owner of a retail business. Skilled in multitasking, organizing digital files, and handling scheduling and basic bookkeeping. Comfortable working independently or with a team.

Experienced in managing business email communication for Chocolate Delights — handling inquiries, processing orders, following up with suppliers, and responding to customers. Skilled in Gmail and Outlook, with strong written professionalism and attention to detail.

Created and managed Facebook and Instagram content for Chocolate Delights. Experienced in writing product captions, responding to customer messages, running seasonal promotions, and increasing engagement. Understands audience targeting and content planning for small businesses.

Proficient in MS Word for making pharmacy reports, inventory lists, letters, and business proposals. Skilled in formatting documents, creating tables, and using templates professionally.

Regularly scheduled deliveries, supplier pickups, and staff shifts as a business owner. Can organize calendars using Google Calendar, set reminders, block time, and reschedule appointments efficiently.

Proficient in creating basic designs for posters, social media graphics, and presentations using Canva. Familiar with brand consistency, layout design, and simple video editing features in Canva.

Proficient in MS Word for making pharmacy reports, inventory lists, letters, and business proposals. Skilled in formatting documents, creating tables, and using templates professionally.

Fluent in both written and spoken English. Experienced in speaking with clients, patients, and customers in a clear and polite manner. Comfortable with live calls, chats, and professional email writing.