Jesel

Customer Service E-commerce

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Overview

Looking for full-time work (8 hours/day)

at $3.16/hour ($608.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (9 days ago)

Member Since

July 7th, 2025

Profile Description

A Licensed Professional Teacher and results-driven Customer Service Associate with 3 years of experience in e-commerce and retail space (H&M account).Skilled in handling high volume customer interactions via phone,chat,and email while ensuring accurate order
processing,scheduling coordination,and issue resolution.Proficient in Google Workspace and CRM tools such as Avaya, Genesys, Gorgias, Contivio, and Nuance,with strong attention to detail and workflow accuracy.Known for clear communication ,reliability, and maintaining smooth day-to-day
operations.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

I believe I’m excellent at customer support because I always lead with empathy, respond with sympathy, and act with integrity. I genuinely care about helping people, not just solving their issues but making sure they feel understood and valued. During my time supporting a global retail brand, I handled a wide range of customer concerns from simple questions to complicated complaints,and I always stayed calm, respectful, and focused on finding the best solution. I know how to listen, how to communicate clearly, and how to turn difficult situations into positive experiences. That’s what excellent customer support means to me.

Other Skills

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu

Tests Taken: IQ
Score: 110: DISC
Dominance: 34%
Influence: 24%
Steadiness: 20%
Compliance: 22%