Jonel
Executive Assistant | Customer Service Rep. | Data Entry Specialist | Bookkeeper
Overview
Looking for full-time work (8 hours/day)
at $8.30/hour ($1,600.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
July 7th, 2025
Profile Description
I'm a Mathematics graduate (Magna Cum Laude) with nearly 3 years of experience as an Administrative Support Specialist and In-House Statistician at Brightwoods School, where I managed 50+ daily communications, maintained accurate records, coordinated schedules, and prepared data-driven reports for leadership. I also bring 2 years of high-volume customer service experience handling the Amazon US Account at Sutherland Global Services -- managing orders, refunds, billing concerns, and account escalations daily through phone, chat, and Amazon's messaging platform.
I can manage your inbox and calendar, keep your data organized and accurate, handle your customer communications, and support your day-to-day operations so you can focus on growing your business.
I hold active QuickBooks Online Accountant and Intuit Bookkeeping certifications, making me a strong fit for roles that combine administrative support with basic financial management.
What I bring to every role:
I triple-check every deliverable before sending. I have never missed a deadline. I am in this because I want to build something real with the right team, not just fill a seat.
Tools & Platforms:
Google Workspace, Microsoft 365, QuickBooks Online, Canva, ChatGPT, Claude, Zoom, Microsoft Teams, Calendly, SPSS, Jamovi
Remote Work Setup:
Fiber internet (primary) | Mobile data backup | Lenovo AMD Ryzen 5 7530U | Headset & Webcam | Quiet dedicated home workspace | Available full-time across US time zones
Typing Speed: 100 WPM
Availability: Immediate Start | Full-Time | Flexible any time zones
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
I bring 2 years of high-volume customer service experience as a Customer Service Representative for the Amazon US Account at Sutherland Global Services, where I managed daily interactions through phone, chat, and Amazon's Message Us platform, handling order concerns, refunds, replacements, billing disputes, account escalations, and policy-related inquiries in a fast-paced, metric-driven environment. I consistently ranked among the top 1–3 agents on my team, which tells you I don't just answer tickets — I close them right. I can handle your customer inquiries, process refunds and returns, resolve order issues, and keep your support queue clean and response times fast, so your customers always feel heard and your business stays protected.
Office and Administration » Data Entry
Experience: 2 - 5 years
Experienced teacher skilled in accurate and efficient data entry, including managing student records, grades, attendance, and assessment data. Detail-oriented and proficient in using spreadsheets, school management systems, and other digital tools to ensure organized and timely documentation.
Office and Administration » Executive Assistance
Experience: 2 - 5 years
I provide reliable executive assistant support to help streamline daily operations and keep business activities running smoothly. I assist with calendar management, email handling, meeting coordination, and task tracking while maintaining a high level of organization and confidentiality. I am proactive, detail-oriented, and capable of managing multiple priorities efficiently. With strong communication skills and a problem-solving mindset, I help executives stay focused, organized, and productive.
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Philippines
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 35
- Influence: 11
- Steadiness: 23
- Compliance: 31
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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