I’m a reliable and detail-oriented Virtual Assistant with over five years of experience in operations and administrative management. My background in team coordination, scheduling, customer support, and data organization allows me to provide efficient and dependable support to business owners and teams.
Previously, I worked as an Assistant Department Manager at McDonald’s Bay, Laguna, Philippines, where I handled daily operations, staff scheduling, inventory management, vendor coordination, and performance reporting. This role strengthened my ability to manage multiple tasks, meet deadlines, and stay organized in fast-paced environments. It also helped me develop strong customer service and problem-solving skills, consistently achieving high customer satisfaction scores.
As a Virtual Assistant, I provide reliable creative and administrative support, helping businesses operations and stay organized while maintaining a strong and professional online presence.
I am QuickBooks (certified), and I bring strong communication, leadership, and systems management skills. I’m always ready to learn, adapt, and help businesses stay organized and productive.
Experience: 1 - 2 years
Ensuring inventory level meets our company's target. Proper inventory on daily, weekly, mid month and monthly. I am also the ordering manager,I have a strong analization on how many stocks do I need to order, tracking on time delivery and ensuring the quality of product.
Experience: 6 months - 1 year
As part of being a manager on a fastfood chain, I assesing the company staffing needs, selecting applicants on resume analysis, conduct interview for those qualified individuals. And lastly, onboarding and training the selected applicants.
Experience: 1 - 2 years
Listen for customer's concerns and inquiries by providing responses and answers. When I was a manager in a fastfood chain I handled customer experience department wherein my responsibility is to hit 100% customer satisfaction, get some feedbacks using our survey dashboard. I am the one too, to do the customer recovery when we receive a complaints.
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