Service crew for 4 years , Admin and accounting staff for 4 years , Customer Rep (VOICE) for 2 yrs in TELCO , Recover specialist (NON- VOICE) for 2 yrs .
Experience: 2 - 5 years
Accurately processed employee payroll, including calculating hours, deductions, and taxes, ensuring timely and compliant payments.
Experience: 2 - 5 years
Managed budgets, monitored expenses, and provided financial insights to support strategic decision-making and ensure fiscal responsibility.
Experience: 1 - 2 years
I have hands-on experience as a Customer Support Representative, assisting customers through various communication channels such as phone, email, and live chat. I’ve handled inquiries, resolved complaints, processed transactions, and provided accurate information about products and services. With a strong focus on empathy, patience, and problem-solving, I consistently ensured customer satisfaction and contributed to improving overall service quality. I’m also familiar with using CRM tools and maintaining detailed documentation of customer interactions.
Experience: 2 - 5 years
involves managing daily clerical tasks, organizing files, handling correspondence, scheduling meetings, and supporting overall business operations. It ensures the smooth and efficient functioning of an office through effective communication, time management, and organizational skills.
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