Jam
Chat Support Representative / E-commerce Specialist / Subject Matter Expert (SME)
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
July 8th, 2026 (3 days ago)
Member Since
July 3rd, 2025
Profile Description
A highly motivated and adaptable, I am a fast learner with excellent time management skills and a strong commitment to continuous growth and comprehensive customer service. I aim to leverage my dedication to contribute to company objectives and expand my professional skill set through hands-on experience.
Top Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
I am responsible for delivering comprehensive support to high-volume customers, which entails resolving a broad spectrum of concerns. My duties include providing guidance on fundamental issues such as payment, ordering, and refunds, offering troubleshooting assistance, and escalating complex matters like damaged products, unreceived orders, or account issues to specialized teams. I also manage complaint resolution and ensure the provision of accurate product and service information.
Office and Administration » Documentation
Experience: Less than 6 months
Responsible for the accurate encoding of all incoming and outgoing company documents. Performed meticulous double-checks on visa forms to ensure data accuracy and compliance—addressed and resolved guest queries through phone communication, providing essential information and support.
Virtual Assistant
Experience: Less than 6 months
As a part-time virtual assistant, I manage 10 properties in Dubai, leveraging Hostaway and Airbnb as my primary Property Management System (PMS) tools. My core responsibilities include expertly handling guest communication during check-in and check-out processes, as well as coordinating seamlessly with cleaning and maintenance teams to ensure operational efficiency. I also possess a comprehensive understanding of general Airbnb policies.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- QUEZON CITY, QUEZON CITY
- Tests Taken
- IQ
- Score: 132
- DISC
- Dominance: 22
- Influence: 17
- Steadiness: 40
- Compliance: 21
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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