Angel
Executive Virtual Assistant | Admin Support | Data Management
Verified
Overview
Looking for part-time work (4 hours/day)
at $15.77/hour ($1,520.00/month)
Bachelors degree
Last Active
June 30th, 2026 (8 days ago)
Member Since
June 29th, 2025
Profile Description
For the past 12 years, I have built my career in the BPO industry, mainly focusing on customer service, team management, and data management. I previously worked as a Senior Team Leader and Senior Data Analyst, handling teams across voice, chat, and
As a Team Leader, I managed daily operations, monitored KPIs, coached agents, and helped teams improve productivity and customer experience. As a Senior Data Analyst, I handled large sets of data, analyzed trends, and created recommendations to improve processes and overall operational performance.
I have supported multiple accounts, mostly for Australian clients in industries such as telecommunications, luxury retail, and tollways. These experiences strengthened my leadership, organization, administrative, and problem-solving skills while giving me a strong understanding of how data and performance metrics drive business success. I am now transitioning into the Virtual Assistant field, bringing with me years of experience in operations support, communication, data handling, and workflow management.
My goal is simple — to help businesses stay organized, efficient, and focused on growth while providing reliable support they can count on.
Top Skills
Office and Administration » Team Leadership
Experience: 10+ years
I worked as a Senior Team Leader managing agents across voice, chat, and email support. Part of my role was coaching the team, tracking performance, helping improve KPIs, and making sure operations run efficiently day to day.
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
Most of my career has been in operations, supporting teams and making sure daily tasks are completed smoothly. I’m used to handling reports, monitoring emails, organizing files, updating trackers, and keeping things on schedule in fast-paced environments.
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
I’ve worked with Australian clients in telecommunications, luxury retail, and tollway accounts. My background in customer service helped me build strong communication skills, patience, and the ability to handle concerns professionally.
Office and Administration » Data Management
Experience: 1 - 2 years
As a Senior Data Analyst, I handled large amounts of data and turned them into reports and recommendations that helped improve team and operational performance. I’m very comfortable working with numbers, accuracy, and organizing data properly.
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Binan
- Tests Taken
- IQ
- Score: 139
- DISC
- Dominance: 139
- Influence: 139
- Steadiness: 139
- Compliance: 139
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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